788bd Privacy Policy

Our Privacy Commitments

2How We Use Your Information

788bd processes your personal data only for the purposes listed below. Each processing activity is tied to a clearly identified purpose and a corresponding legal basis as described in Section 3.

• Account creation and management: to register your account, verify your identity, maintain your account records and process any updates to your profile information.
• Transaction processing: to receive deposits, process withdrawal requests, detect and prevent fraudulent transactions, and maintain accurate financial records in compliance with our obligations.
• Age verification and KYC: to verify that you meet the 21+ age requirement at registration and at any point during your account lifecycle where verification is triggered.
• Platform improvement: to analyse aggregated, anonymised usage patterns to identify technical issues, improve Platform performance, and develop new features that serve our Bangladesh player base.
• Responsible gaming compliance: to monitor betting patterns for indicators of problem gambling, enforce account deposit limits and session time restrictions, and action self-exclusion requests.
• Customer support: to respond to your enquiries, resolve account issues, investigate complaints and maintain a record of support interactions for quality and training purposes.
• Marketing communications (with consent only): to send you personalised promotional offers, bonus notifications and Platform updates where you have opted in to receive such communications. You may opt out at any time.

4Sharing Your Information

788bd does not share your personal data with third parties except in the circumstances described below. All third-party recipients are contractually obligated to handle your data securely, to use it only for the purposes for which it was shared, and not to retain it beyond what is necessary.

• Payment processors: bKash, Nagad, Rocket, Upay and our banking partners receive only the transaction data necessary to process your deposit or withdrawal. They do not receive your betting history, game activity or full account details.
• Identity verification providers: accredited KYC service providers receive identity documents and personal details strictly to verify your identity and age. They operate under binding data processing agreements with 788bd.
• Game content providers: Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, Microgaming and other licensed game studios receive a player session token and anonymised player ID necessary to operate the game session. They do not receive your name, contact details or financial data.
• Fraud prevention and security partners: anonymised or pseudonymised usage signals may be shared with fraud detection service providers to identify suspicious patterns. No directly identifiable personal data is shared without a specific legal basis.
• Law enforcement and regulatory authorities: where we are required by applicable law, court order or regulatory demand to disclose personal data, we will comply. We will inform you of such disclosure where legally permitted to do so.

6Cookies and Tracking Technologies

788bd uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns and support security functions. The following categories of cookies are used on the Platform.

• Strictly necessary cookies: required for the Platform to function. These include session management cookies, authentication tokens, security cookies and load-balancing cookies. These cannot be disabled without making the Platform non-functional.
• Functional cookies: used to remember your preferences such as language selection, responsible gaming limit settings, and recently played games, so these are restored when you return to the Platform.
• Analytics cookies: used to collect anonymised data about how players interact with the Platform — such as pages visited, session duration and feature usage — to help us identify improvements. No individual player is identifiable from analytics data.
• Security cookies: short-lived tokens used to detect bot activity, prevent CSRF attacks and protect against session hijacking. These are a standard security measure used across all modern online platforms.

You can manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using the Platform but may affect your experience. Strictly necessary and security cookies cannot be disabled as they are integral to the secure operation of the Platform.

8Your Data Rights

As a user of the 788bd Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge receipt within 5 business days and respond in full within 30 calendar days.

• Right of access: you may request a copy of all personal data we hold about you, together with information about how it is used, who it has been shared with, and for how long it will be retained.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. We will act on verified rectification requests promptly.
• Right to erasure ("right to be forgotten"): you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that erasure may be subject to our legal retention obligations.
• Right to restrict processing: you may request that we temporarily halt active processing of your personal data while a rectification or erasure request is under review, or where you contest the accuracy of your data.
• Right to data portability: where processing is carried out by automated means on the basis of your consent or a contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of your data rights, please email [email protected] with the subject line "Data Rights Request" and include your registered name, mobile number and a brief description of your request. We may need to verify your identity before processing the request. There is no charge for making a data rights request.

10Children's Privacy

788bd is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the Platform. If you are the parent or guardian of a person under 21 and you believe they have registered an account with 788bd, please contact us immediately at [email protected] and we will take steps to close the account and delete any associated personal data.

We encourage parents and guardians to use parental control and internet filtering software to prevent children from accessing online gambling platforms. If you discover that a child has accessed our Platform, we ask that you report this to us immediately so that we can act swiftly to protect both the child and the integrity of the Platform.

12Changes to This Policy

788bd may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the features of the Platform. Where changes are material — meaning they significantly affect how your personal data is collected or used — we will provide reasonable advance notice via the Platform or by email to your registered address before the changes take effect.

The date on which this Policy was last updated will always be shown at the top of this page. Continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with any change, you should stop using the Platform and contact support to request account closure.